Our work
Selected projects across security, IT, and medical billing
A selection of completed engagements — what the challenge was, what we built, and what changed.
Case studies
Our engagements in detail.
Residential Estate — Full Security Upgrade
End-to-end physical security installation for a large residential estate in Midrand.
The challenge
The estate was running ageing analogue cameras, a manual gate system, and non-compliant electric fencing. The body corporate needed a full replacement — with insurance-grade documentation for their policy renewal.
What we built
NYMM Security installed an HD IP surveillance network with dedicated NVR storage, replaced the gate motors with Centurion systems (with battery backup for load-shedding), re-cabled the full electric fence perimeter, and issued the required compliance certificate.
The outcome
The estate passed insurance reinspection without conditions, and the upgraded gate and fence systems have run reliably through load-shedding. The related claim was approved on the strength of NYMM's job report and compliance certificate.
Medical Billing Platform
End-to-end billing covering claims processing, revenue cycle management, and practitioner reporting.
The challenge
A multi-practice medical group was processing claims manually across spreadsheets and a legacy tool — with high rejection rates and no visibility into why claims were failing or the outstanding debtor position.
What we built
NYMM built a billing workflow covering claim preparation, electronic medical aid submission, rejection handling with root-cause tagging, payment reconciliation, and monthly reporting per practitioner — integrating with the major medical aid schemes via MyKit.
The outcome
Rejection rates fell sharply, previously written-off claims were recovered, and monthly reporting now runs automatically with no manual intervention.
Medico-Legal Query Platform
Web-based query management connecting attorneys with medical consultants for personal injury assessments.
The challenge
A medico-legal practice managing RAF and personal injury matters was coordinating between attorneys and specialist consultants over email and WhatsApp — no audit trail, no SLA visibility, and billing done manually weeks after assessments.
What we built
NYMM built a multi-role platform (Medilex) covering query submission, automated consultant assignment, SLA tracking per matter type, secure document management, report delivery, and automated invoice generation at case closure.
The outcome
Turnaround times dropped substantially, every instruction is now invoiced automatically, and the practice scaled its consultant panel without adding administrative headcount.
In-house Claims Operations Platform
The internal field-service platform NYMM built and runs to manage bank-allocated insurance claims for Absa and Standard Bank.
The challenge
Managing bank-allocated claims across field technicians and a back office needs one system — claim intake, technician dispatch, mobile inspections, quoting, SLA tracking, and bank-facing reporting in a single place.
What we built
NYMM built its own operations platform: mobile inspection apps for technicians in the field and real-time dashboards for the back office, purpose-built around Absa and Standard Bank claim workflows.
The outcome
NYMM's field and back-office teams work from a single source of truth, with SLA status tracked in real time and structured reports generated per claim.
Learning Management System
Digital learning platform with user management, course delivery, progress tracking, assessments, and certificate generation.
The challenge
A logistics company needed to integrate their employee training system with their main HR CRM — a project two previous agencies had failed to deliver.
What we built
NYMM built a robust, custom webhook integration connecting the LMS securely with the company's internal CRM.
The outcome
The integration has run reliably since delivery, automating employee onboarding and certificate tracking end-to-end.
Commercial Park CCTV Network
HD surveillance network covering internal corridors, parking areas, and perimeter for a Gauteng commercial office park.
The challenge
The park had significant blind spots and an outdated camera system, affecting tenant safety perceptions.
What we built
NYMM designed and installed a comprehensive HD IP surveillance system providing full coverage of the premises.
The outcome
Blind spots were eliminated with a commercial-grade setup delivered on time, supporting tenant retention.
CRM System Modernization
Customer relationship platform for pipeline tracking, service coordination, and commercial visibility across the business.
The challenge
A mid-sized enterprise suffered from fragmented customer data across three legacy platforms, slowing service coordination.
What we built
NYMM consolidated the data into a single modern CRM with custom pipeline tracking and role-based visibility.
The outcome
Commercial visibility improved, reducing pipeline leakage and accelerating quote-to-cash times.
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